Nostalgia and Reality: A Reflection on the Evolving Travel Agency Landscape
As we walk past travel agencies, memories often flood back to the first travel abroad memories of 1992 in Mumbai. The travel industry has experienced immense changes, both positive and negative, over the years. It is a journey filled with nostalgia but also a stark reminder of the realities faced by this sector.
Personal Journey and Nostalgia
My first experience with travel outside Mumbai in 1992 was a dainalpha of adventure and discovery. It was a time when travel agencies were the key to unlocking a world beyond my immediate surroundings. They were not just destinations and itineraries, but a source of companionship and advice. It is these memories that often come to my mind every time I pass by a travel agency.
Loving Travel Agency Memories
One of the most vivid memories is of a travel agent friend in Saudi Arabia. Oommen and Kuriskose from Kanoo Travels were always there to help me and my family plan our holidays. They offered invaluable advice, ensuring we had unforgettable experiences. Their presence in our lives was not just in the form of travel arrangements, but in their unwavering support and advisories.
The Impact of Change in the Industry
However, the landscape of the travel agency industry has undergone significant changes, leading to a mixed bag of emotions. The growth of online travel agencies and the shift towards self-planning have both reshaped the industry. This shift is not devoid of consequences; many travel agents have had to face job losses due to the changing economic conditions and technological advancements.
The travel agency industry is more critical than ever. It plays a pivotal role in assisting travelers by providing value-added services, local expertise, and personalized experiences that are often difficult to find through self-planning. Even as the online travel services grow, the value of traditional travel agencies remains undeniable. These platforms provide a consultative service that bridges the gap between vast information and the needs of travelers. They are not just about booking flights and hotels, but about navigating the complexities of a new culture and ensuring a seamless travel experience.
Impact on the Local Community
The changes in the travel agency industry have had a profound impact on the local community. Many travel agents have faced job losses due to the shift in consumer behavior. Oommen and Kuriskose are prime examples of individuals who were at the heart of this community, offering guidance and support to travelers. Sadly, the increasing reliance on online platforms has led to the closure of many local travel agencies, affecting not just their employees but also the local economy.
As we reflect on the evolving face of the travel industry, it is essential to remember those who have played a significant role in shaping the journey of travelers. Oommen and Kuriskose, like many others in the travel agency industry, have been instrumental in making travel an enriching and enjoyable experience. Their presence reminds us of the importance of human-based consulting services and the value of local expertise in the travel industry.
Conclusion
The story of Oommen and Kuriskose from Kanoo Travels is a testament to the transformative power of travel agencies. From the glorified tales of their early adventures to the somber truth of job losses, the journey of the travel industry is one of both triumph and challenge. It is a reminder that while the world is rapidly changing, the essence of travel and the need for guidance and support remains constant.
Further Reading
For more insights on the travel industry and the impact of job losses in the sector, read articles on CNN and Forbes.