How to Update a Guest Name on a Marriott Reservation: Comprehensive Guide

How to Update a Guest Name on a Marriott Reservation: Comprehensive Guide

When traveling, sometimes we find ourselves in a situation where we need to update the guest name on our Marriott reservation for various reasons such as changes in travel plans or simply the need for a different name on the reservation due to privacy concerns. This article will guide you through the step-by-step process of modifying a guest name on a Marriott reservation.

How to Change a Guest Name on a Marriott Reservation: A Step-by-Step Guide

Making changes to a Marriott reservation can often be a straightforward process, but it does require a few steps to ensure everything is updated correctly. Here’s a comprehensive guide to help you update a guest name on your reservation.

Step 1: Log In to Your Marriott Account

First, you need to access your Marriott account online. Go to the Marriott website and log in with your email address and password. If you can’t find your login details, you can also request a one-time password to reset your login credentials.

Step 2: Find Your Reservation

Once logged in, navigate to the 'My Reservations' section. From there, you can view, modify, or cancel any of your current reservations. If you are unsure which reservation is yours, check the reservation dates, property, and any comments associated with it for easy identification.

Step 3: Initiate the Change

Locate the reservation you wish to modify. Click on the three dots ((vertical ellipsis)) to the right of the reservation and select 'Edit' or 'Modify'. In the reservation details page, you will find an option to change the guest's name. This process might vary slightly on different devices or browsers, so be patient and refer to the on-screen guidance.

Step 4: Confirm the Credit Card Information

During the modification process, Marriott may request the credit card information that was used to make the reservation. This is a security measure to confirm that you have the right to make the changes. Presenting a credit card in your name is one of the required steps in the modification process. Ensure that the credit card on file matches the name you want to change to.

Step 5: Save the Changes

Once you have updated the guest name and confirmed the credit card details, click the 'Save' button. You will receive a confirmation email with the updated details and a summary of the changes.

Additional Tips for a Smooth Modification Process

Tip 1: Communicate with Marriott Guest Services

While the process is generally straightforward, you can also reach out to Marriott Guest Services for additional support. They are usually available 24/7 and can provide assistance if you encounter any issues during the modification process.

Tip 2: Understand the Change Fee

Making modifications to your reservation may incur a change fee. This fee is a standard practice to recover costs associated with reserving space and securing services on behalf of guests. Keep your reservation and payment records handy in case you need to review these costs.

Tip 3: Verify the Changes

After the changes are completed, verify that the guest name has been updated as expected. Double-check all the details to ensure a smooth travel experience.

Final Thoughts

Updating a guest name on a Marriott reservation is a relatively simple process, but it requires careful attention to detail and adherence to the necessary steps. Following this guide should help you make the necessary changes with ease. If you have any questions, feel free to contact Marriott’s guest services for further assistance. Enjoy your well-planned trip!