How to Recover Your IRCTC Username and Account

Introduction

IRCTC (Indian Railway Catering and Tourist Corporation) is a popular platform for booking train tickets in India. Sometimes, users might forget their usernames or need to recover their account. In this article, we will guide you through the process of recovering your IRCTC username and account step-by-step.

Recovering Your IRCTC Username

Recovering your IRCTC username is a simple process that can be completed within a few minutes. Follow these steps to regain access to your account:

Step 1: Visit the IRCTC Website

Go to the official IRCTC website () by opening your web browser.

Step 2: Click on ‘Login’

On the homepage, locate and click on the 'Login' button. This will take you to the login page.

Step 3: Select ‘Forgot Username’

Below the login fields, you will find an option for ‘Forgot Username.’ Click on this option.

Step 4: Enter Required Information

You will be prompted to enter your registered email address or mobile number associated with your IRCTC account. Make sure you provide the correct details.

Step 5: Receive Your Username

After submitting the required information, you will receive an email or SMS containing your username. Use this username to log in to your account.

Recovering Your IRCTC Account

If you need to reset both your username and password, you can follow these general steps:

Step 1: Visit the Official IRCTC Website

Return to the IRCTC website and click on the login button on the homepage.

Step 2: Choose the 'Forgot Password' Option

Below the login fields, you will see an option for 'Forgot Password.' Click on it.

Step 3: Provide the Required Information

You will need to provide your registered email or mobile number associated with your account. IRCTC might also ask for an answer to a security question or other verification steps to ensure it’s your account.

Step 4: Follow Instructions

Follow the instructions sent to your registered email or mobile number. This will help you reset your password or recover your username.

Key Points to Remember

Ensure you know either your email ID or mobile number, as these are the keys to recovery. If the recovery process fails or you encounter any issues, don’t hesitate to contact IRCTC customer support. Remember, you will need to provide accurate information to proceed, especially your registered email or mobile number. If you have forgotten both your username and password, using the 'Forgot Password' option is the simplest way to resolve the issue.

Conclusion

Recovering your IRCTC username and account is a straightforward process. With just a few steps, you can regain access to your IRCTC account and continue your railway ticket bookings smoothly. If you face any challenges, the IRCTC customer support team is always ready to assist you.