Free Train Service to Airport Halt: A Cost-Effective and Consumer-Friendly Solution
In the city of Bengaluru, the distance between the city and the airport halt station is 35 kilometers, and the ticket price is just Rs 10. Given that the railway coaches are often empty, it's worth examining whether making this train service free would be a more cost-effective and customer-friendly solution.
Current Pricing and Viability
The current discounted ticket price of Rs 10 might seem attractive, but over time, it is likely to increase to cover costs fully. While the service provides a reliable and budget-friendly option for travelers, maintaining a low fare could impact the railway's financial stability. Introducing a free service might also encourage more people to use this mode of transport, eventually leading to a higher ridership and revenue in the long run.
Consumer Behavior and Long-Term Benefits
If the railway service is made free when it is popular, there is a risk of people relying heavily on it and becoming accustomed to the benefit. This dependence could make it difficult to introduce a paid service later. People could protest and become agitated if the service that was free was suddenly charged. Such a scenario highlights the need for a balanced approach where the service is made free to encourage usage but continues to be charged to sustain the system.
Examples of Successful Free Services
Other cities like New Delhi and Chennai have experienced success with free or heavily discounted services. As more people become aware of the benefits of these services, they are more likely to rely on them. This gradual shift in consumer behavior can eventually lead to a higher utilization of the rail service, making it a viable and cost-effective option.
Operational Considerations for Free Services
To ensure the sustainable operation of the free train service, SWR (South Western Railway) could run trains every 30 minutes from 4 AM to 10 AM and every 60 minutes from 11 AM to 7 PM. This schedule would provide ample service during peak hours and cover a substantial portion of the day's travel needs. The service currently only runs two trains daily from KSR Bengaluru, which is insufficient for a city of Bengaluru's size. Running trains more frequently would significantly improve the availability and reliability of the service.
Critical Factors and Incentives
There is a concern that the railway might have yielded to the taxi lobby for some financial consideration. However, prioritizing the affordability and accessibility of public transport can enhance overall mobility and reduce traffic congestion. Making the train service free would be a critical step towards this goal, provided it is well-managed to ensure financial viability and public satisfaction.