Etiquette and Practices for Returning a Rental Car Cleanly
When returning a rental car, the general etiquette dictates that it should be returned in a reasonably clean condition.
Condition of the Car
Rental companies expect cars to be clean upon return. If the car is excessively dirty, you might incur cleaning fees. In cases where the car is significantly muddy or in poor condition, it is advisable to clean it yourself before returning, especially if it is cost-effective compared to potential fees.
Cost vs. Fees
Assess the cost of a car wash or similar cleaning service against the potential charges. If washing the car is cheaper, it is a reasonable approach. This helps to avoid unexpected costs and keep your travel expenses manageable.
Expense Reporting
If you can justify the car wash as a work-related expense, check with your employer or the travel policy to see if you can be reimbursed for the expense. Some companies may cover reasonable expenses incurred during work travel.
Time and Convenience
If time is tight, returning the car as is might be your only option. However, be aware of the potential for additional fees. Flexibility in your budget and time constraints is crucial.
Extremely Dirty Car Example
A few years ago, Avis incurred a $200 charge on a customer's credit card for a detailed car wash. The charges were documented with pictures at the rental location to ensure transparency. This incident underscores the necessity of returning the car in a clean condition to avoid extra charges.
Return It As You Found It
Return the car in the condition you received it, both inside and out. If the car was clean when you picked it up, expect to return it in a similar state. During your rental period, ensure you regularly clean the car to avoid any additional charges.
No Mandatory Car Wash
In most cases, there is no requirement to wash a rental car before returning it. You are only expected to return it in the same condition as when you rented it. However, if your rental agreement states otherwise, you must comply with their specific requirements.
Example of Rare Car Wash
I once rented a car for a weekend of soccer games during the winter. Due to the heavy snow and salt buildup, the car was visibly dirty both inside and out. After driving about 1000 miles, I did not clean the car and was not charged for any cleaning services.
During my experiences with dozens of rentals, I only cleaned the car once. This case involved a car rental for a few weekend soccer games. The car’s interior and exterior became quite dirty due to the dry/dead grass and mud from the games. After 4 games, we decided to take the car through a free car wash. My son and I vacuumed the car, which took about 20 minutes. This basic cleaning did not include shampooing or detailing.
In summary, while cleaning the car before returning it is not strictly required, it is considered courteous etiquette and can help you avoid extra charges. If you cannot expense the car wash, weigh your options and do what is feasible within your budget and time constraints.