Can You Obtain a Duplicate Boarding Pass After Your Journey is Completed?

Traveling in today's digital age often involves procuring a boarding pass through online check-in procedures. While this convenient method allows you to access an electronic copy of your boarding pass, the question arises: what happens if you need a duplicate boarding pass after your journey has been completed?

This article aims to explore the different scenarios under which you might need a boarding pass and the procedures for obtaining a duplicate one. We will delve into the availability of electronic copies, the need for a physical boarding pass, and the options available for reprinting.

Online Check-In and Electronic Boarding Passes

Many airlines offer online check-in options that allow you to receive an electronic copy of your boarding pass via email or mobile app. These electronic boarding passes are particularly useful for travelers who prefer paperless travel. However, the availability of these electronic copies can vary:

If you have already undergone online check-in, you can usually reprint the electronic boarding pass. This can be done by printing the email receipt or downloading the file from the airline's website. If you have not received a digital copy and are traveling with a physical copy, you can inquire with the airline about obtaining a duplicate copy. This is particularly useful if you have misplaced your original boarding pass.

Physical Boarding Passes and Reprints

While the majority of travelers rely on electronic boarding passes, some still prefer physical copies. In such cases, the following methods may be available:

If you have a physical copy of your boarding pass and have saved the email or have it on your mobile device, you can print a new one. At the airport, you can reprint your boarding pass at kiosks or the check-in counter. Even if you have already checked in, you can obtain a new boarding pass if requested.

Incidents and Exceptions

Despite the generally easy access to boarding passes through digital means, there are certain circumstances that might necessitate a duplicate boarding pass:

For instance, if you have lost your boarding pass after completing your journey, and you need it for reimbursement or as proof of travel, most airlines offer a service to issue a duplicate boarding pass at a nominal cost. However, this service is not available online or over the phone; it requires a visit to the airline's city office.

As an example, I faced a similar situation with Air India in Bangalore in 2016. I had lost my boarding pass after my journey, and I needed it to submit for reimbursement. I had to visit the city office of the airline, pay Rs 500, and the duplicate boarding pass was issued within 15 minutes. This service is not available online or over the phone to discourage too many requests and to cover the employees' effort involved.

Conclusion

In summary, while most travelers can easily reprint their boarding passes, there are specific scenarios where a duplicate boarding pass might be necessary. Whether it's through electronic means or a nominal fee at the airline's city office, there are options available, but the process can vary depending on the airline and the circumstances.

Remember, the key is to have a digital copy of your boarding pass or to keep it safe if you prefer a physical copy. If you find yourself in a situation where you need a duplicate boarding pass, know that most airlines can accommodate this request, albeit with some limitations.

Checking in online is often the most convenient option, as it allows you to print multiple boarding passes and access them whenever needed. If you have any doubts or questions, we recommend reaching out to your airline's customer service for more specific guidance.